Refund Policy

We want you to be completely satisfied with your NAVYA purchase. If you are not happy with your order, we're here to help.

Returns

We accept returns within 30 days of the delivery date. Items must be unused, in their original packaging, and in the same condition that you received them.

Non-Returnable Items

For hygiene reasons, opened nail polish bottles cannot be returned unless they are defective or damaged upon arrival.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective item for the same product, please contact us.

Return Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our return policy, please contact us through our Contact Us page.