Shipping policy

Shipping Times

  • Orders are typically processed within 1-2 business days from the date of purchase.
  • We offer several shipping options for your convenience, with estimated delivery times outlined during the checkout process.
  • Please note that we do not process or ship orders on weekends or holidays.

Shipping Costs

  • Shipping costs are calculated based on your location and the shipping method you choose.
  • We occasionally offer promotional free shipping on orders over a specified amount. Keep an eye out for these special offers!

Shipping Carriers

  • We partner with reputable carriers to deliver your nail polish orders, ensuring safe and efficient delivery.

Domestic Shipping

  • We provide shipping services within the United States.
  • You can select your preferred shipping method during the checkout process.

International Shipping

  • We currently offer international shipping to select countries. Please refer to the list of available countries during checkout.
  • International shipping fees are calculated based on your location and the shipping method you choose.

Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can use this tracking number to monitor the progress of your shipment and estimate its delivery date.

Shipping Delays

  • While we strive for timely delivery, please understand that occasional delays may occur due to unforeseen circumstances such as inclement weather or carrier service disruptions.
  • If you experience a significant delay in the delivery of your order, please don't hesitate to contact our customer support team for assistance.

Shipping Address

  • Ensure that your shipping address is accurate and up to date to prevent any issues with your delivery.
  • We are not responsible for lost or undelivered packages due to incorrect or incomplete shipping addresses provided by the customer.

Lost or Stolen Packages

  • If you believe your package has been lost or stolen, please contact us immediately. We will work with the carrier to investigate the issue and provide a resolution.

Returns Due to Shipping Issues

  • If you receive a damaged or incorrect item due to a shipping issue, please reach out to our customer support team within 7 days of receiving your order for assistance.

Thank you for choosing NAVYA. We value your business and strive to provide you with exceptional nail polish products and a seamless shopping experience. If you have any questions or require further assistance, please don't hesitate to contact our customer support team.